A cloud-native, API-first loyalty engine for enterprise commerce. Immutable ledger integrity, a governed DSL rules engine, GraphQL reporting with real-time subscriptions, and native data warehouse sync — composable, headless, and priced well below Salesforce.
Integrates with the enterprise commerce stack
Design, run, and govern loyalty programmes at scale — without owning the infrastructure or accepting the limitations of legacy platforms.
Append-only LedgerEntry model with atomic transaction grouping and snapshot-based balance queries. Financial-grade integrity — the platform cannot silently lose or double-count a point.
Human-readable DSL (ANTLR4) with a sandboxed evaluator, 50ms hard timeout, static complexity budget, dry-run simulation, and deterministic A/B traffic splitting — fully self-service.
Full GraphQL API with DataLoader, cursor pagination, real-time WebSocket subscriptions, and dataAsOf staleness metadata. The only loyalty platform with GraphQL — every competitor is REST-only.
Near-real-time Change Data Capture feeds to Snowflake, BigQuery, Azure Synapse/Fabric, and Redshift. DPA-gated with PII exclusion lists. No third-party tooling required.
Per-customer AES-256 DEK/KEK envelope encryption, cryptographic erasure for right-to-erasure, and a PII-free event bus enforced by schema registry CI gates. Compliance as an engineering discipline.
CloudEvents v1.0, Transactional Outbox for at-least-once delivery, HMAC-signed webhook delivery with SSRF protection, and dead-letter queues with tiered alerting.
Earn and burn rules across POS, app, and web. Deep SFCC cartridge integration for retailers already on Salesforce Commerce Cloud.
Audit-grade ledger integrity for regulated environments. Per-customer encryption and immutable transaction history that survives any compliance review.
Reward plan upgrades, top-ups, and tenure milestones with flexible, instant redemption options. DSL rules updated without a code deploy.
Enable members to redeem miles for curated rewards via a white-label experience. Multi-currency, multi-tier, multi-region — all from one API.
Reward adherence and check-in completions with secure, auditable incentive flows. GDPR-by-design architecture meets clinical-grade data governance.
Automate performance-based reward issuance to distributors and channel partners. Configurable rule sets, real-time reporting, and traceable ledger history.
Every competitor in the enterprise loyalty market provides REST-only reporting. LoyaltyOS ships a full GraphQL API with real-time subscriptions, DataLoader, and per-response staleness metadata.
Append-only, immutable LedgerEntry model with atomic transaction grouping and snapshot-based balance queries. Competitors operate on mutable balance fields or undisclosed architectures.
Snowflake, BigQuery, Azure Synapse/Fabric, and Redshift — natively, with CDC, PII exclusion, and DPA governance. Talon.One routes through Hightouch. Others offer scheduled exports.
A purpose-built cartridge for Salesforce Commerce Cloud with versioned field mapping templates and full OAuth 2.0 token lifecycle support — not a generic REST integration like every other platform.
Start with a sandbox, review the API docs, or speak with the team about enterprise plans. Tenant provisioning takes under 60 seconds.